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Privacy policy

Last Updated: 10th September 2024​

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This Privacy Policy explains how Carbon Heroes ltd ("we", "our", or "us") collects, uses, and protects your personal data when you visit our website violettecastagne.com and fill out our contact form. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect

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We only collect personal data that you voluntarily provide when you fill out the contact form on our website. This may include:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • Any other information you choose to include in your message

 

2. How We Use Your Information

 

We will use your personal data solely for the following purposes:

  • To contact you in response to your enquiry submitted through our contact form.

We will not use your personal data for any other purposes without your consent.

 

3. Legal Basis for Processing Your Data

 

Our legal basis for processing your personal data is our legitimate interest in responding to your enquiries and providing you with the information or services you have requested.

 

4. How We Share Your Information

 

We do not share your personal data with any third parties, except where required by law or necessary to respond to your enquiry (e.g., sharing with a service provider if needed to address your request). We do not sell, rent, or trade your personal data.

 

5. Data Retention

 

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically, we will retain your contact information for [insert time period, e.g., 12 months] after your enquiry has been resolved, after which it will be securely deleted.

 

6. Your Rights

 

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.

  • Right to Erasure: You have the right to request that we delete your personal data under certain circumstances.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain situations.

  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

  • Right to Data Portability: You have the right to request the transfer of your personal data to another organisation or directly to you, where technically feasible.

 

To exercise any of these rights, please contact us using the contact details provided below.

 

7. Data Security

 

We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

 

8. Third-Party Links

 

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date.

 

10. Contact Us

 

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

 

Carbon Heroes ltd

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